A9 Pro Black

• Sleek black wireless Bluetooth earbuds

• Clear audio and crisp call performance

• Long battery life with a compact black charging case

• Smart touch controls for effortless use

• Comfortable, travel-ready black design

At Echobuds.pk, your satisfaction means everything to us. If you’re not fully happy with your purchase, we offer a simple and transparent exchange process. Our dedicated customer care team is here to assist you every step of the way.

Eligibility for Exchange

• All products purchased online from Echobuds.pk are eligible for exchange within 7 days of delivery.
• Clearance items, discounted products, or items marked as non-returnable are not eligible for exchange.
• A valid order confirmation email or invoice is required.

Conditions for Exchange

• Items must be unused and in original condition.
• All original tags, labels, and accessories must be included.
• The product must be returned in its original packaging (especially for boxed or electronic items).
• The original invoice must be provided.
• For damaged, defective, or incorrect items, photo or video proof is required.

How to Request an Exchange

• Email: support@echobuds.pk
• Call/WhatsApp: +92 337 6246084

If your request meets our conditions, our team will guide you through the next steps. Please allow 7–10 business days for the process to be completed after verification.

Return Policy

• The request must be made within 7 days of receiving your order.
• The item must be unused, in its original packaging, and include all tags.
• You must provide valid proof of purchase.
• The item received must be damaged, defective, or incorrect.

Return Process

• Email: support@echobuds.pk
• Call/WhatsApp: +92 337 6246084
• Customers must send the product to our return address at their own expense.
• Once the item is received and verified, we will ship a replacement product accordingly.

Need Help?

We’re always happy to assist! Reach out to our customer care team anytime — we’re here to ensure a smooth and satisfying shopping experience.

Available Options are:

• Cash On Delivery (COD)
• Jazzcash
• Easypaisa
• Debit/Credit Card